The evolving personality of today’s consumers means that businesses must introduce new strategies in order to improve customer service. New customer types have been created as a result of the recession with The Wall Street Journal identifying the ‘just-in-time consumer’ as one fresh category of customer that businesses should now be aware of. The Journal [...]
Latest Articles
Improve Business Productivity
Improving productivity and reducing costs are now a priority for all companies to remain competitive. This priority should not mean an indiscriminate cutting of resources within a company, but approach it from a strategy to improve competitiveness and productivity, not worsen the quality of their products or services. Generally, one of the most frequent actions [...]